This Refund Policy is part of the Terms of Service for FreePaystubGenerators.com, operated by Free Paystub Generator.
Last Updated: January 11, 2026
1. 14-DAY MONEY-BACK GUARANTEE
In accordance with our payment processor’s Buyer Terms, all customers may cancel their agreement and request a full refund within 14 days of purchase, no questions asked.
1.1 How to Request a Refund
Submit refund requests to: [email protected]
Include the following information:
- Transaction date and payment confirmation
- Order number or transaction ID
- Reason for refund (optional but appreciated)
1.2 Refund Processing
- Requests will be reviewed within 3-5 business days
- Approved refunds will be issued to the original payment method
- Processing time: 5-10 business days after approval
- You will receive email confirmation when the refund is processed
2. AFTER 14 DAYS
After the 14-day window, refunds are only available in limited circumstances due to the custom, personalized nature of our products.
2.1 Eligible Refund Circumstances (After 14 Days)
Refunds may be issued for:
Technical Failures:
- System errors that prevent paystub generation after payment
- Service failure to deliver the purchased document
- Technical malfunctions that make the document unusable or inaccessible
Payment Processing Errors:
- Duplicate charges resulting from payment processing errors
- Incorrect amount charged (higher than displayed price)
Service Non-Delivery:
- Failure to receive the purchased document within a reasonable timeframe due to system issues
2.2 System Error Verification
To qualify for a technical error refund after 14 days, we must be able to verify:
- The system error occurred
- The error prevented successful document creation or delivery
- The error was not caused by user device, browser, or network issues
3. DISPUTES AND CHARGEBACKS
3.1 Contact Us First
Please contact us before initiating a chargeback. We’re committed to resolving any payment disputes fairly and quickly.
3.2 Chargeback Consequences
Initiating a chargeback without first contacting us may result in:
- Permanent ban from the Service
- Legal action to recover costs
- Loss of ability to request future refunds
3.3 Dispute Resolution
If your refund request is denied and you disagree:
- You may submit additional documentation for reconsideration
- Final decisions rest with Free Paystub Generator
- You may pursue dispute resolution through your payment provider
4. CONTACT INFORMATION
For refund requests or questions:
Free Paystub Generator
Email: [email protected]
Website: FreePaystubGenerators.com
5. CHANGES TO REFUND POLICY
We reserve the right to modify this Refund Policy at any time. Changes will be effective immediately upon posting. The “Last Updated” date will reflect the most recent changes.